C24Club is a video social platform where users can video chat, get shein products & cash from strangers, participate in challenges, and earn rewards. It’s designed to make connecting with others rewarding and fun! Whether you’re here to make new friends, enjoy themed challenges, or earn minutes toward exciting rewards, C24Club has something for everyone.

Signing up is easy! Visit C24Club.com and click on Sign Up. You’ll be guided through creating an account with your email and a secure password. Once registered, you’ll have access to all features, including earning minutes, redeeming rewards, participating in challenges, creating promos and more.

C24Club is available as a web-based platform and can be accessed through your browser. For a more app-like experience, add C24Club to your home screen on your mobile device as a PWA.(We will in the future be on both iOS and Android).

You can earn minutes by:
Chatting with others – The longer you chat, the more minutes you earn.
Completing weekly challenges – Participate in fun challenges & events for bonus minutes.
Referrals – Invite friends to join C24Club, and you’ll both earn minutes when they sign up!
Complete Offers – Click Unlock Rewards Early button and earn minutes.

You can earn rewards after reaching 200 link clicks from promos you post.
You can earn product points by going to Profile then Unlock Rewards Early Button then Free Product Points. After you reach 2 Product Points You Can Redeem Free Rewards With Zero Shipping.
Sometimes you may receive product points when you complete a minute milestone, so keep chatting and stay active!
You can get gifted rewards by other users if you are a VIP user. When your VIP go to Profile then VIP Settings to access gifted rewards.

You can earn real money by redeeming legendary products and exchange the monetary value of the item for cash. For instance, if you manage to win a legendary Labubu item worth $100, you get the choice to either keep the physical product or exchange it for $100 in cash.
You can also earn money by participating in chat to win contest and spin to win contests.

Minutes can be redeemed for various rewards, including exclusive products, cash, gift cards, and even special VIP features. Visit the Reward Store on the main videocall page to see what’s currently available.

Minutes on C24Club do not expire as long as your account is active.

Your minutes update after you disconnect from a user.

Just refresh the page by click refresh button on desktop or on the web app slide down to refresh page. Keep in mind if you do refresh you will lose connection to the user. If it still does not update, maybe the person who gifted card got declined when purchasing your gift.

Non-VIP users can only receive up to 10 minutes per user they connect with. To increase this you would need to be a VIP member. Don’t worry you can still chat with the user even after 10 minutes, you just won’t receive additional minutes after 10 minutes from 1 specific user.

No, you can still earn minutes but it will only be very little per user. You will only earn 2 minutes per user you connect with. Get VIP or purchase $0.99 one time unfreeze to get back to your normal earning rate!

They first begin when you reach a minute threshold which we keep disclosed. If you want to combat minute freezing, please try to complete a weekly challenge every 7 days, weekly challenged has to get approved or become a VIP user to unfreeze instantly or purchase $0.99 one time unfreeze to unfreeze instantly. Another way to unfreeze is partake in spin to win contest or chat to win contest.

You haven’t completed a weekly challenge in the past 7 days. Don’t worry, you can still chat, but completing a challenge and it gets approved will unlock your full earning rate again or doing the stated in question (11.)

Yes, we have small unfreeze purchases for as low as $0.99 cents. The unfreeze last for about 7 days.

If this occurs you won’t freeze for an additional 7 days. For example: If you complete and we approve 2 weekly challenges at the same time you won’t freeze for 14 days. Same logic applies for 3 weekly challenges completed & approved.

To redeem a reward, go to your Redeem section and view how many minutes you need to get a reward. Once you reach the required minutes a reward popup page will appear after you reached the current minute threshold and you can select the reward you want, confirm your selection, and it will be processed. You’ll receive a confirmation email once the reward is ordered and another when it’s shipped.

Cash from legendary items can only be sent to Paypal and will usually be sent 24-48 from the time you redeemed a legendary item’s monetary value.

Shipping times vary depending on your location and the reward type. Typically, rewards are processed within 1-2 business days, and delivery can take 7-14 days. We’ll keep you updated by email with estimated delivery details.

Yes! Once your reward has been shipped, we’ll send you an email with tracking details. You can also track your reward under the My Rewards section in your profile.

Simply go to Profile then My Rewards and click Edit Shipping Details. Please note, shipping address can’t be changed when the order has already been placed and there is a shipping number. If you made a mistake in your shipping address you may reach out to us via email [email protected]

Simply go to Profile button, then click Open VIP Settings and find Rewards To Redeem and click the gift icon. You must have 3 to redeem a reward that was gifted to you. For Example: If you connect to a user and they gift you only once, you would need two more people to gift you or that same user to give you two more times in order to redeem a reward. 3 gifts = 1 Real Reward. A single user can gift you as many time as they want, so there’s no limit.

Weekly challenges are themed activities or sponsored activities that allow you to earn extra minutes by participating or completing. Each challenge has its own unique requirements, such as chatting with someone wearing a specific color or showcasing a unique background or completing a task. Check the Weekly Challenges section for current and upcoming challenges by finding Unlock Rewards Early button or Earn Fast Button.

Yes! Throughout the year, we host special challenges to celebrate holidays or seasonal events. These come with exclusive rewards and higher minute bonuses, so keep an eye out for announcements in the Weekly Challenges section or via email.

Promos on C24Club are user-generated ads that appear between chats. Users can create their own promos to share a message, promote something, or increase their visibility on the platform. Promos allow users to showcase interests, businesses, or personal projects while adding a unique layer of interaction to C24Club.

Promos appear on your screen between chats when you click “Next” to move to another user. You can interact with promos by viewing them, clicking on links if you’re interested in engaging further with the creator of the promo.

No, but promos aren’t spammy and show every now and then. Think of promos like loading screens. They show up as a loading screen as we connect you with another user. They are seamless and aren’t too annoying and only last 7 seconds.

Yes you can turn off promos if you are a VIP user.

Create super engaging promos that are enticing and get users to click the links you add to your promos, it’s that simple!
What is not allowed: Never try to use exploitive ways/incentivize people to get you clicks for example: “Click my link to get a gift from me” or “Click my link and ill be your friend”. This will result in a ban for 2 days! You should never try to reward someone with something for clicking your link.
What is allowed: “I’m looking for a new friend! Add me on Instagram” using the Instagram url as your link.

The Pin Topic feature allows you to select a topic or custom text to display on-screen during chats. It helps reduce skips and promotes engaging conversations by encouraging others to interact based on the pinned topic.

To use the Pin Topic feature:
Click on Pin a Topic to choose from predefined topics.
VIP users can also access the Custom Text option to pin their personalized text.
Once a topic is pinned, it will remain visible during your chat session.

Yes, non-VIP users can use the Pin a Topic option to select predefined topics. However, the Custom Text option is exclusively available for VIP users.

VIP users can select Custom Text and enter their personalized message. This text will appear on-screen during chats, encouraging more targeted and interesting conversations.

You can pin various topics, such as:
Icebreaker questions
Fun games (e.g., “Guess My State”)
Opinion-based discussions
Controversial debates (with respectful guidelines)
Check the Pin a Topic dropdown for available options.

Yes, pinned topics and custom text must adhere to C24Club’s community guidelines:
Be respectful and avoid offensive or inappropriate language.
Do not use topics to solicit personal information or promote harmful content.Violations can result in warnings, bans, or restricted access to the Pin Topic feature.

Yes, you can update your pinned topic or custom text anytime during a session. Simply click the Pin a Topic button and select a new topic or edit your custom text.

Pinned topics provide a shared conversation starter, making it easier for users to engage and connect. This reduces skips by encouraging meaningful interactions.

Yes, your pinned topic or custom text will be visible to the person you’re chatting with. It’s a great way to spark a conversation or share something interesting!

Your pinned topic is visible only to the person you’re currently chatting with. It is not displayed publicly or shared outside the conversation.

Yes! C24Club allows users to create their own promos to increase visibility or connect with more people. Use ad points to set up a promo that will appear for other users between chats, making it an effective way to get noticed or share your message.

You can earn ad points by chatting with other users, completing offers that have ad points, reaching milestones or purchasing additional ad points if you want to expand your promo reach. More ad points mean more visibility for your promo.

Your promo can feature anything that aligns with C24Club’s community guidelines, such as a shoutout for your social media, a personal message, or an ad for a product or service. Just make sure your promo follows C24Club’s rules on respectful and relevant content.

Yes, you can target specific audiences based on interests or categories within C24Club. This feature allows you to tailor your promo to reach the most relevant users and improve your chances of engagement.

Yes, C24Club has guidelines to ensure promos are respectful, appropriate, and in line with community standards. Please avoid offensive or inappropriate content in your promos. No sexual, nudity or violent content. Any promos that violate our policies may be removed without notice and result in a ban of any duration depending on the severity of the offense. For more information, please review our [Promo Guidelines].

If you come across a promo that you believe violates our guidelines, you can report it by clicking the “Report” option top right. Our team will review your report and take any necessary action to keep C24Club a safe space for everyone.

Yes! C24Club offers promo analytics to help you track engagement. In the Promo Analytics section, you’ll find data on views, clicks, average pause rate and average view time, allowing you to see how effectively your promo is reaching others. We may add more features in the future as c24club grows.

If you need assistance setting up or managing your promo, our support team is here to help! Just reach out to [email protected] or use the Contact Us page on the website.

The Chance Enhancer is a feature on C24Club that boosts your odds of winning rare items when you when you use the Spin for a Chance feature to unlock rewards. By logging in, chatting, completing free offers and weekly challenges you can increase your chance enhancer and improve your chances of winning big!

Your chance enhancer increases the more active you are on C24Club. By engaging with others and participating in activities like daily logins, chatting, completing offers and challenges, you can boost your chance enhancer. This makes your odds better for scoring rare items when you spin or unlock rewards.
What are the Chance Enhancer ranges for NON-VIP and VIP users?
NON-VIP Users: The chance enhancer ranges from 10% to 65%. If you miss one day of logging in, your chance enhancer drops by 5%.
VIP Users: The chance enhancer ranges from 35% to 85%. VIP users have a bit more flexibility, as the chance enhancer only drops by 4% if they miss two consecutive days of logging in.

You can increase your chance enhancer by:
Logging in daily: Each day you log in and chat consistently adds to your chance enhancer.
Chatting with others: The more you chat, the higher your chance enhancer can grow.
Completing free offers: Find the Unlock Rewards Early button listed in Profile to find Free Chance Enhancer unlock rewards Button.

Yes, if you miss a day of logging in (for NON-VIP users) or two days in a row (for VIP users), your chance enhancer will decrease. The exact drop depends on your membership type:
NON-VIP Users: Drop by 5% if you miss one day of logging in.
VIP Users: Drop by 4% if you miss two consecutive days of logging in.

To keep your chance enhancer as high as possible:
Log in every day to avoid any drops.
Chat frequently to keep your chance enhancer active.
Complete available free offers to boost your enhancer by going to Unlock Rewards Early button.
Become a VIP User.

VIP members enjoy a higher overall range for their chance enhancer, from 35% to 85%, compared to NON-VIP users, whose range is from 10% to 65%. Additionally, VIP users are less likely to experience a drop in their enhancer, as they only lose 4% if they miss two consecutive days, while NON-VIP users lose 5% for missing just one day.

Yes! By upgrading to VIP, you’ll unlock a higher chance enhancer range and a more forgiving system if you miss a login. VIP membership enhances your ability to win rare items by boosting your minimum and maximum chance enhancer percentages.

The higher your chance enhancer percentage, the better your odds of winning rare items when you spin. A higher percentage doesn’t guarantee a win, but it significantly improves your chances compared to a lower enhancer.

You can view your current chance enhancer percentage in your Profile page under your profile emoji. This will show you the current percentage based on your activity.

If your chance enhancer isn’t going up, double-check that you’re consistently logging in, chatting, and completing offers/weekly challenges. If you miss a day or two (depending on your membership type), you may see a decrease in your enhancer

To update your profile, go to Settings then Account Info. Here you can change your name, update your bio, and adjust your privacy settings.

If you’ve forgotten your password, go to the Login page and click Forgot Password? Follow the instructions to receive a password reset link via email.

Yes, we prioritize user privacy and data security. C24Club uses industry-standard encryption to protect your information. For more details, please review our Privacy Policy.

If you’re experiencing any issues, try refreshing the page or logging out and back in. For persistent issues, clear your browser cache or try accessing C24Club from another device. If problems continue, reach out to us through the Contact Us form.

Screenshots are reviewed to ensure they meet the challenge requirements. Make sure your screenshot clearly shows the required elements for the challenge. If you believe your submission was denied by mistake, please contact support for further assistance.

Minutes are usually added instantly. But may take time if your completing offers for minutes. The minutes may be pending, check the minute offer page and find My Earnings. If you don’t see your minutes, try refreshing the page. For further assistance, reach out to our support team. [email protected].

We’re here to help! You can reach our support team by emailing [email protected] or through the Contact Us page on our website. We’ll get back to you as soon as possible.

If you have a question not covered here, please don’t hesitate to reach out. We’re committed to making your C24Club experience as smooth and enjoyable as possible!