🕵️Privacy Policy

1. Information Collection

• C24 Club collects users’ names, phone numbers, email addresses, and shipping addresses.

2. Use of Information

• The collected information is used to process and ship rewards.
• Users’ addresses, names, phone numbers & emails may be stored for future reward redemptions.

3. Third-Party Platforms

• Users’ addresses, names, phone numbers & emails will be shared with third-party sellers solely for the purpose of shipping rewards.
• C24 Club uses the third party sites to provide gift cards as rewards.

4. Data Security

• C24 Club is committed to protecting the privacy and security of users’ information.
• Appropriate measures are in place to safeguard personal data against unauthorized access or disclosure.

5. User Consent

• By using C24 Club, users consent to the collection and use of their information as described in this policy.
• Users agree that in the case of item unavailability, a suitable replacement may be provided.

6. Updates to Policy

• C24 Club may update this Privacy Policy from time to time. Users will be notified of any significant changes.

7. Third-Party Distributors

• When users redeem rewards, their information may be shared with third-party distributors solely for the purpose of processing and shipping the rewards.
• These third-party distributors are responsible for the fulfillment and delivery of the products.

User Content and Screenshots

• By using the video call feature on C24 Club, you acknowledge and agree that other users participating in the same video call may take screenshots or screen record of both their own video feed and your video feed for the purpose of participating in weekly challenges. (e.i. Users has to find someone with a red shirt to receive 30 mins, they may screenshot or screen record you and or themselves and submit to complete that challenge.)
• These screenshots or screen recordings may be submitted to C24 Club and stored on our servers for challenge validation purposes and will be deleted after we approved challenge completion or disapproval or after a month of the challenge being active.

User-Generated Content and Privacy

• While C24 Club is committed to protecting your personal information, we are not responsible for the actions of other users, including the recording or sharing of your interactions on the platform that aren’t for weekly challenges.
• Although C24 Club does not assume responsibility for such interactions, the platform will investigate and take action against violators where possible.
• Screen Recording and Privacy Violations: Users acknowledge that their interactions on the platform may be recorded by other users. C24 Club is not liable for any privacy violations that occur as a result of screen recordings or other forms of media capture by users with malicious intent.
• Users are encouraged to report any suspicious or harmful behavior to C24 Club so that appropriate actions can be taken.
• Screenshots and media files submitted as part of weekly challenges will be retained for a maximum period of 30 days, whether they are used or not.
• After the 30-day retention period, all files will be permanently deleted from our servers, regardless of whether the challenge was approved or disapproved.

Data Security and Privacy Compliance

• All screenshots and other user content submitted for challenges will be handled in compliance with our data security protocols and applicable privacy laws, including CCPA and GDPR.

C24 Club Privacy Policy: Social/Pay Apps

7. Use of Social/Pay Apps

• When users pin social media or payment app profiles on their screen, they are sharing this information with others on the platform. C24 Club does not control how this information is used by other users.
• Information Sharing: By pinning these apps, users acknowledge that their personal information may be shared or used by others. C24 Club is not responsible for how others interact with or use this information.

8. Security and Privacy

• While C24 Club strives to protect user privacy, it cannot guarantee the security of interactions through pinned apps.
• Third-Party Platform Use: Users are advised to review and comply with the privacy policies and terms of service of any third-party apps they use or pin on C24 Club.
• Non-Liability for External Issues: C24 Club is not liable for any privacy violations, data breaches, or fraudulent activities that occur as a result of using pinned social/pay apps.

9. User Consent

• By using the pinning feature, users consent to sharing their social/pay app information on C24 Club and understand the associated risks.
• Users acknowledge that they are using this feature at their own risk and agree to hold C24 Club harmless from any resulting issues.

Promo Feature Privacy Policy

1. Information Collection

• When users create and submit promos, C24 Club collects information such as the promo title, description, target URL, and other relevant targeting criteria (e.g., country, interest, gender).
• This information is used solely for the purpose of displaying the promo to the appropriate audience on the platform.

2. Data Sharing

• C24 Club does not share users’ promo data with third parties, except as necessary to deliver the promo to the targeted audience.
• Any data shared with third-party service providers (e.g., for analytics or ad serving) will be subject to confidentiality agreements and used only as needed to support the promo feature.

3. User Privacy and Security

• Users’ privacy is important to C24 Club. All promo-related data is stored securely and is accessible only to authorized personnel involved in managing and displaying promos.
• C24 Club implements appropriate security measures to protect users’ promo data from unauthorized access or disclosure.

4. User Responsibility

• Users are responsible for ensuring that any personal data included in their promos (e.g., contact information, URLs) complies with privacy laws and is used appropriately.
• C24 Club is not liable for any privacy breaches or data misuse that occurs as a result of information included in user-submitted promos.

5. Changes to this Policy

• C24 Club may update this privacy policy from time to time to reflect changes in the promo feature or applicable laws. Users will be notified of significant changes through the platform.

Privacy Policy: Age Restriction and User Data

1. Protection of Minors

• C24 Club does not knowingly collect personal information from users under the age of 17, unless otherwise defined by applicable law in their jurisdiction. If we become aware that a user who is classified as a minor in their state or country has provided personal information, we will take steps to delete that information and terminate the account.
• Users misrepresenting their age to use the platform or redeem rewards do so in violation of our Terms & Conditions. C24 Club is not liable for any resulting consequences.

2. Contact Information

• For any questions or concerns about the Privacy Policy, users can contact C24 Club at [email protected]

We may save your address on our website for future redeem rewards.

We save users name, phone number, email and address.

You also agree that if an item is out of stock we may try to replace it with the best item possible.

1. California Consumer Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

1.1 Right to Know

• You have the right to know what personal information we collect about you, the sources from which we collect it, the purpose for collecting it, and the third parties with whom we share it.
• Types of Personal Information Collected: We collect your name, email address, phone number, shipping address, and other identifiers that may be used to contact or identify you.
• Sources of Information: We collect this information directly from you when you sign up for our services, participate in our reward programs, or interact with our platform.
• Purpose of Collection: We use your personal information to process and deliver rewards, communicate with you, and improve our services.
• Third-Party Sharing: We may share your information with third-party vendors and service providers who assist us in operating our platform, processing rewards, and conducting business activities.

1.2 Right to Delete

• You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
• How to Request Deletion: To request deletion of your personal information, please contact us at [insert contact email] with your request. We will respond to your request in accordance with CCPA regulations.

1.3. Abuse of Data Deletion Rights

• C24 Club respects your right to delete your personal information as outlined in the California Consumer Privacy Act (CCPA). However, to prevent misuse of this right for fraudulent purposes—such as bypassing account restrictions, creating duplicate accounts, or exploiting the reward system—C24 Club reserves the right to:
  • Retain non-identifiable account activity logs necessary to detect and prevent fraud or abuse.
  • Verify deletion requests through additional security measures, including confirming account ownership and activity history before processing the request.
• If a deletion request is found to be part of an attempt to exploit or bypass C24 Club’s reward system, the request may be denied, and the account may be permanently banned.

1.4 Right to Opt-Out

• If we sell personal information, you have the right to opt-out of such sales.
• How to Opt-Out: You can opt-out of the sale of your personal information by clicking on the “Do Not Sell My Personal Information” link on our homepage or by contacting us at [email protected].

1.5 Right to Non-Discrimination

• We will not discriminate against you for exercising any of your CCPA rights. This means we will not deny you services, charge you different prices, or provide a different level of service if you choose to exercise your rights under CCPA.

2. Do Not Sell My Information

• If we engage in the sale of personal information, we will provide a clear and conspicuous link titled “Do Not Sell My Personal Information” on our homepage. By clicking this link, you can opt-out of the sale of your personal information.
• Current Status: C24 Club does not currently sell personal information. If this policy changes, we will update this section and notify you accordingly.

3. Notice at Collection

• At or before the point of collection of your personal information, we will provide you with a notice outlining your CCPA rights and how we intend to use your information.
• This notice will include the categories of personal information to be collected, the purpose for collecting this information, and whether we share this information with any third parties.

4. Updates to this Policy

• We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will notify you by updating the date at the top of this policy and providing a prominent notice on our platform.

5. Contact Information

• If you have any questions or concerns about your privacy rights or this policy, please contact us at [email protected].